Refund policy
Return & Refund Policy
At DD Paris Jewelry, we are dedicated to offering a seamless and refined shopping experience.
Returns
You may request a return within 30 days of receiving your order.
To be eligible, items must be returned:
- Unworn and in pristine condition
- In their original packaging
For hygiene reasons, earrings cannot be returned.
Refunds
Each return is carefully inspected upon arrival.
Once approved, your refund will be issued to the original payment method within a few business days.
Return Shipping
Return shipping costs are the responsibility of the client, unless the item is deemed defective or an error has occurred on our part.
Defective Items
Should your piece arrive with a defect or damage, we invite you to contact us within 14 days of delivery, including photographs.
We will promptly arrange a replacement or offer a full refund.